Our practice is committed to preventative care. Here at Manly Village Medical we offer a recall system for our patients. These are for clinical reminders (such as immunisations, chronic disease management, pap smears and health assessments) or for when your Doctor needs to discuss test results with you.
Our preferred method of contacting you about non-urgent test recalls or clinical reminders is through an SMS message. This type of message will be automatically available to all patients who have consented to our SMS reminders for appointments and have a mobile number listed. This will allow you to book your appointments for results online (if you choose) or you may prefer to call us instead to make an appointment. Please note these messages will be confidential and do not contain any clinical information. You can choose to ‘Opt out’ at any point by talking to reception staff or responding via SMS.
If you do not have a mobile number in our system, we will continue to contact you via telephone or mail, depending on the urgency of the recall. Our Practice Policy is such that we will only contact you for results if they need to be discussed with a doctor. If you don’t hear from us, your test results do not require further action.
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